Frequently Asked Questions
How long does shipping take?
We offer FREE shipping to the continental USA. Typical ship times are 2 - 3 business days
How Long do the Filters Last?
HEPA filters last 6 months with normal use. Bamboo filters last up to 2.5 years with regular cleaning.
How much do replacement filters cost?
Please click on "Replacement Filters" in the menu at the bottom of the page for latest prices.
How can I make the air colder?
By using chilled water, the included cooling packs, or ice, you can adjust the cooling effect to your liking.
What is your return policy?
Want to experience the luxury of Pure Air? You can with our 30 Days Love It, or Return It guarantee. We are so confident you are going to love our air systems, we'll give you 30 days to try them out! If you're not completely satisfied, we'll refund your money —no questions asked. All you pay is return shipping.
Do you have to use the cooling function all the time?
No. You can use the PureAir 3-in-1 as a Fan or Air Purifier only by changing the mode.