Return Policy

10 DAYS LOVE IT, OR RETURN IT

Want to experience the luxury of Pure Air?  You can with our 10 Days Love It, or Return It guarantee. We are so confident you are going to love our air systems, we'll give you 10 days to try them out! 

If you're not completely satisfied, we'll refund your money —no questions asked. All you pay is return shipping.

RETURNS ARE EASY:

  1. Call customer service within 10 days from the date you received your Pure Air at 866-660-0086 or fill out our online form to get a return authorization label.
  2. Repackage your unit in its original Pure Air box.
  3. Ship the product back to us via FedEx or UPS (You cover the cost of shipping).
  4. Your full refund will be processed within 2-3 weeks once we receive the unit.
Please note: This applies to products purchased here at our online store. If the item was ordered through a reseller, you will need to return the product according to their return policy.